Terms and Conditions
Usage of Our Website
By using this website and placing orders through it, you agree to the following:
- Use this website for legitimate inquiries and valid orders only.
- Do not make any false or fraudulent orders. We may cancel such orders and inform the relevant authorities.
- Provide accurate and truthful contact information, including your email address, postal address, and other required details, which may be used to contact you regarding your order if necessary.
If you do not provide all the required information, you may not be able to place your order.
Contract
After placing an order, you will receive a Confirmation email/message (Order Confirmation) and a Shipping Confirmation.
Availability of Products
All orders are subject to the availability of products. In case of supply difficulties or out-of-stock items, we reserve the right to offer substitute products. If you do not wish to order the substitute products, we will refund any payment made.
Refusal to Process an Order
While we strive to process all orders, exceptional circumstances may require us to refuse processing after sending the Order Confirmation. We reserve the right to do so at any time. Additionally, we may remove products from the website or modify content without notice. We shall not be liable for any such removal, modification, or order refusal.
Delivery
We aim to deliver orders within the specified timeframe, as indicated in the Delivery Confirmation or, if not specified, within a maximum of 30 days from the Order Confirmation date. However, delays may occur due to unforeseen circumstances or delivery zone issues.
Delivery is considered complete when you or a designated third party takes physical possession of the goods, as evidenced by the receipt's signature at the specified delivery address.
Price and Payment
We make every effort to ensure accurate pricing on the website, but errors may occur. If we identify a pricing error for any product in your order, we will notify you promptly, giving you the option to confirm the order at the correct price or cancel it. If we cannot reach you, the order will be canceled, and a full refund will be issued.
We are not obligated to provide products at an incorrect lower price (even after sending the Shipping Confirmation) if the pricing error is obvious and should have been recognized by you as incorrect.
Taxes
All purchases made through the website are subject to applicable taxes, including but not limited to GST, duties, and cesses, as per prevailing rules and regulations.